What is Customer Service? What exactly are the repercussions? What does it signify? Who will be the culprits? What can be done about any of it? I’m sure if you have ever had a bad experience with customer support, you will appreciate some of the points and recommendations I make in this article. Before I begin, let us first establish what’s ‘good’ & ‘bad’ customer support.
WHAT IS GOOD CUSTOMER SUPPORT? To be spoken to with an obvious, even, tone. Ready to provide assistance Always. Ensuring the customer unnecessarily is never kept waiting. WHAT’S BAD CUSTOMER SERVICE? Calls not answered within 2 minutes. WHO ARE THE MAIN CULPRITS? Any large organization is Virtually, but not solely, a culprit of bad service. We are in a time where a majority of individuals are with debt and we are with debt to the major institutions that provide poor service.
- On-campus Interviews
- Raising the Funds Required,
- Form 433-A Collection Information Statement for Wage Earners or Self-Employed Individuals
- Practical experience developing machine learning algorithms,
- Planning involves a predetermined course of action
- 8000-8999: Misc. Expenses (taxes, etc.)
- 525 Griffin Street, Room 602
- Fear of Crime
If I’ll spend my wages with you and possibly increase my debt, minimum I could expect is to get what I pay for without fuss, rudeness and with value for money. We all lead busy lives where time is of the substance, the queues in Banks etc yet. get longer & longer.
It is not unusual now for you to definitely spend 45 minutes of their lunch time hour waiting around to be offered in a loan company. There were numerous times when I’ve had to ask a member of staff to open up another till to alleviate the queuing – why couldn’t they do this of their own accord? Why did it need me to point out the apparent? This is indicative of the attitude business has towards their customers.
WHY ARE THEY GETTING AWAY WITH THIS? We are in a time where authorities is increasingly forcing us to ‘accept our lot’ in life; ‘SHUT UP, BE HAPPY’! To show my point I could increase here into ‘Game Theory’, ‘Negative Freedom’ and our budding totalitarian condition, but I’ll leave that for another article!
Add to the the ‘sheep’ & ‘don’t make waves’ mentality of the British and you have a nation that is ripe for arrogant, sloppy business procedures. If we can’t be bothered to do this, they don’t really need to respond. The irony is that under today’s political climate the assumption is by authorities and the captains of industry that what we buy is a genuine representation of our wants & needs and therefore a true representation of democracy.